non-returnable items:
  • Downloadable products
*** eBooks Downloads, once purchased and downloaded, are non-returnable and non refundable after download. Please verify prior to purchase.For all products, Kidsstoriestime.com guarantees your satisfaction and offers you Full refund within 3 days on all items not downloaded after Purchase only. We track all downloads.There are certain situations where only partial refunds are granted:
  • Books Purchased In Bulk and in error.
Note that orders will not be refunded Once Purchased and downloaded after Purchase.If you are eligible and approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Need help?

Contact us at {email} for questions related to refunds and returns.Thank You.